Privacy Policy

1. Introduction

Miraculous Equation Unip Lda ("Miraculous", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://miraculous.pt/ and its subdomains) or engage with our consulting, training, and development services.

2. Data Controller

The data controller responsible for your personal data is:

Miraculous Equation Unip Lda
Braga, Portugal
Email: info@miraculous.pt
Phone: +351 910 848 725

3. Information We Collect

• Identity Data: Name, job title, and company name.
• Contact Data: Email address, phone number, and office address.
• Transaction Data: Details about payments to and from you and details of services you have purchased from us.
• Technical Data: IP address, browser type, time zone setting, and location (collected via cookies).
• Usage Data: Information about how you use our website and services.

4. How We Use Your Data

We process your data based on the following legal grounds:

• Performance of a Contract: To deliver consulting, training, and development services.
• Legitimate Interest: To improve our AI frameworks, respond to inquiries, and provide business updates.
• Consent: For marketing communications (where you have opted in).
• Legal Obligation: To comply with tax and regulatory requirements (including the EU AI Act where applicable).

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Training certification records are kept for the duration of the certification's validity.

6. Your Rights (GDPR)

Under the GDPR, you have the following rights:

• Access: Request a copy of your personal data.
• Rectification: Correct inaccurate data.
• Erasure: Request that we delete your data ("right to be forgotten").
• Restriction: Ask us to suspend processing your data.
• Portability: Request the transfer of your data to another party.
• Object: Object to processing based on legitimate interests.

7. International Transfers

As a European-based consultancy, we primarily store data within the EEA. If we use third-party tools (e.g., CRM or cloud hosting) that transfer data outside the EEA, we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place.

8. Cookies

Our website uses cookies to enhance user experience. You can set your browser to refuse all or some cookies. If you disable cookies, some parts of this website may become inaccessible.